Terms of Service

Please read these terms carefully before using CoinTrade services

Last Updated: June 10, 2026

1. Acceptance of Terms

By accessing and using CoinTrade's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website (the "Service") operated by CoinTrade ("us", "we", or "our").

2. Description of Service

CoinTrade is a cryptocurrency investment platform that provides:

  • Cryptocurrency investment opportunities
  • Portfolio management tools
  • Market analysis and insights
  • Educational resources about cryptocurrency trading
  • Customer support services

Our services are designed to help users make informed investment decisions in the cryptocurrency market.

3. User Accounts

3.1 Account Creation

To use our services, you must create an account by providing accurate, current, and complete information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

3.2 Account Security

You must:

  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized use of your account
  • Use strong passwords and enable two-factor authentication when available
  • Log out of your account at the end of each session

3.3 Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these terms or for any other reason we deem necessary.

4. Investment Risks and Disclaimers

4.1 Risk Warning

IMPORTANT: Cryptocurrency investments carry significant risks. The value of cryptocurrencies can be extremely volatile and may result in substantial losses. You should:

  • Only invest what you can afford to lose
  • Understand that past performance does not guarantee future results
  • Be aware that cryptocurrency markets operate 24/7 and can be highly volatile
  • Consider seeking independent financial advice before investing

4.2 No Investment Advice

CoinTrade does not provide investment advice. All information provided on our platform is for educational purposes only and should not be considered as financial advice.

5. Prohibited Activities

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Transmit any viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to our systems
  • Engage in any form of market manipulation
  • Create multiple accounts to circumvent our policies
  • Share your account with others
  • Use automated trading bots without permission

6. Fees and Payments

6.1 Service Fees

CoinTrade may charge fees for certain services. All applicable fees will be clearly disclosed before you complete any transaction.

6.2 Payment Processing

Payments are processed through secure third-party payment processors. We do not store your payment information on our servers.

6.3 Refund Policy

Due to the nature of cryptocurrency investments, refunds may not always be possible. Please review our refund policy carefully before making any investments.

7. Intellectual Property

The CoinTrade platform, including its design, features, and content, is protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or logos without authorization
  • Reverse engineer our software or systems
  • Create derivative works based on our platform

8. Limitation of Liability

To the maximum extent permitted by law, CoinTrade shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

Our total liability to you for any claims arising from your use of our services shall not exceed the amount you have paid to us in the twelve months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless CoinTrade, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

10. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our platform. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of London, United Kingdom.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: support@cointradehub.com
  • Phone: +44-800-COINTRADE
  • Address: London, United Kingdom